Frequently Asked Questions
Everything you need to know about your tonies® fashion experience.
How do I determine the right size for my tonies® apparel?
We provide a detailed size guide on every product page. Our clothing generally follows a standard fit, but we recommend measuring a similar item you own and comparing it to our chart for the best results.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain accessories cannot be returned once the seal is broken.
How long will it take for my order to ship?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are tonies® clothing materials sustainable?
Quality and responsibility are our priorities. Most of our collection is crafted from high-quality organic cotton and recycled blends to ensure durability and comfort for everyday wear.
Can I track my package after it has been sent?
Yes, once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for your convenience.